POST Exchange Mailbox Blackberry Action

Manage Blackberry Services

PUT /accounts/{account-number}/exchange/{domain-name}/mailboxes/{username}/blackberry/action

Parameters

account_number - string

The account-number that the Exchange resource belongs to

domain_name - string

The domain-name that is associated with the Exchange resource

username - string

The username of the requested mailbox

Request Body

 
{
  "action": "resendServiceBooks" | "wipe" | "reinitialize",
  "actionData": ""
}
  

action - string

Can be one of "resendServiceBooks" | "wipe" | "reinitialize"

resendServiceBooks

Resend service books. A service book contains information that configures how your BlackBerry smartphone interacts with the BlackBerry® Infrastructure. It also turns on specific services for your BlackBerry smartphone. The selection of service books on your BlackBerry smartphone depends upon the features provided by your wireless service provider and the IT policies set up by your organization. You may want to resend service books to troubleshoot various issues with BlackBerry wireless synchronization:

- Problems sending or receiving messages from the BlackBerry smartphone

- Calendar synchronization issues

- Address Book synchronization issues

- Global Address List (GAL) lookup issues

wipe

Wipe an actived Blackberry device. For all activated BlackBerry® devices, you can perform a remote wipe, which forces the device to return to factory default settings. The remote wipe:

- permanently deletes its stored IT policies

- permanently deletes all third-party applications

- permanently deletes all user data

reinitialize

Reactivate a Blackberry device. This wipes the Blackberry device clean and sets up synchronization again. A new password is issued and user will be prompted to go through setup again.

actionData - string

additional data sent with the action to be submitted. Hence no additional information is required for the actions above, this parameter can be left empty.

Response Codes

202

Accepted

404

No blackberry service enabled for the requested mailbox

405

Unsupported method

409

There is a blackberry service enabled for requested mailbox. However, it is in a billing status other than open.

502

Internal server error