Revision as of 08:58, 3 June 2014

GET /accounts/{accountId}/contacts

Get contact details for an account.

Request

GET /accounts/{accountId}/contacts

Request Parameters

accountId - string

The unique account Id.

URI Parameters

None.

Request Headers

Authorization - HTTP Authorization header [1]

The Authentication credentials of the client application.

Response

Status Code

200 OK

Success

401 Unauthorized

The request was sent without an Authorization header, or the user represented by the value of this header was not properly authenticated.

403 Forbidden

The user authenticated for this request is not allowed to access the resource.

404 Not Found

The specified account Id does not exist or is purged.

Response Body

{
  "regular": {
    "city": "Chicago",
    "company": "Widget Corp.",
    "countryCode": "US",
    "email1": "test@test.com",
    "email2": "",
    "emailVerified": 1,
    "fax": "",
    "firstName": "John",
    "lastName": "Smith",
    "middleName": "",
    "phone1": "555-555-5501",
    "phone2": "",
    "postalCode": "60001",
    "salutation": "Mr.",
    "stateOrProvince": "IL",
    "street1": "100 Main St.",
    "street2": ""
  },
  "billing": {
    "city": "Chicago",
    "company": "Widget Corp.",
    "countryCode": "US",
    "email1": "test@test.com",
    "email2": "",
    "emailVerified": 1,
    "fax": "",
    "firstName": "John",
    "lastName": "Smith",
    "middleName": "",
    "phone1": "555-555-5501",
    "phone2": "",
    "postalCode": "60001",
    "salutation": "Mr.",
    "stateOrProvince": "IL",
    "street1": "100 Main St.",
    "street2": ""
  },
  "administrator": {
    "city": "Chicago",
    "company": "Widget Corp.",
    "countryCode": "US",
    "email1": "test@test.com",
    "email2": "",
    "emailVerified": 1,
    "fax": "",
    "firstName": "John",
    "lastName": "Smith",
    "middleName": "",
    "phone1": "555-555-5501",
    "phone2": "",
    "postalCode": "60001",
    "salutation": "Mr.",
    "stateOrProvince": "IL",
    "street1": "100 Main St.",
    "street2": ""
  },
  "technical": {
    "city": "Chicago",
    "company": "Widget Corp.",
    "countryCode": "US",
    "email1": "test@test.com",
    "email2": "",
    "emailVerified": 1,
    "fax": "",
    "firstName": "John",
    "lastName": "Smith",
    "middleName": "",
    "phone1": "555-555-5501",
    "phone2": "",
    "postalCode": "60001",
    "salutation": "Mr.",
    "stateOrProvince": "IL",
    "street1": "100 Main St.",
    "street2": ""
  }
}
 

Parameters

Note, there are 4 types of contact information that must be returned with the response: "regular", "billing", "administrator" and "technical".

city - string

May be up to 50 characters long. May contain only alphanumerics, white space and the following characters: -.'

company - string

(OPTIONAL)

May be up to 200 characters long. May contain only alphanumerics, white space and the following characters: -.'

countryCode - string

ISO 3166-1 alpha-2[2] country code.

email1 - string

May be up to 100 characters long. Must contain a valid e-mail address.

email2 - string

(OPTIONAL)

May be up to 100 characters long. If provided, must contain a valid e-mail address.

emailVerified - integer

Provides information whether the email is verified for a Zendesk access. Valid values are 0 or 1.

fax - string

(OPTIONAL)

May be up to 20 characters long. If provided, must contain ITU-T E.164[3] formatted phone number.

firstName - string

May be up to 50 characters long. May contain only alphanumerics, white space and the following characters: -.'

lastName - string

May be up to 50 characters long. May contain only alphanumerics, white space and the following characters: -.'

middleName - string

(OPTIONAL)

May be up to 50 characters long. If provided, may contain only alphanumerics, white space and the following characters: -.'

phone1 - string

May be up to 20 characters long. Must contain ITU-T E.164[4] formatted phone number.

phone2 - string

(OPTIONAL)

May be up to 20 characters long. If provided, must contain ITU-T E.164[5] formatted phone number.

postalCode - string

(OPTIONAL)

May be up to 30 characters long. May contain only alphanumerics, white space and the following characters: -.' This value is *required* if the value of countryCode is "US" or "CA". If the value of countryCode is "US", then postalCode must be in format "#####" or "#####-####" (where "#" represents any numeric digit). If the value of countryCode is "CA", then postalCode must be in format "A#A#A#" or "A#A-#A#" or "A#A #A#" (where "A" represents any latin alphabet character and "#" represents any numeric digit).

salutation - string

(OPTIONAL)

May contain one of the salutations provided by GET /salutations

stateOrProvince - string

(OPTIONAL)

May be up to 20 characters long. May contain only alphanumerics, white space and the following characters: -.' This value is *required* if the value of countryCode is "US" or "CA". If the value of countryCode is "US", then stateOrProvince must be a valid two-letter US state abbreviation. If the value of countryCode is "CA", then stateOrProvince must be a valid two-letter Canadian province abbreviation.

street1 - string

May be up to 100 characters long. May contain only alphanumerics, white space and the following characters: -.'

street2 - string

(OPTIONAL)

May be up to 100 characters long. If provided, may contain only alphanumerics, white space and the following characters: -.'

Examples

Successful Request

Request

GET /accounts/{accountId}/contacts
Authorization: Basic {Base64-encoded username & password string}
 

Response

200 OK

{
  "regular": {
    "city": "Chicago",
    "company": "TestCo, Inc.",
    "countryCode": "US",
    "email1": "test@test.com",
    "email2": "",
    "emailVerified": 1,
    "fax": "",
    "firstName": "John",
    "lastName": "Smith",
    "middleName": "",
    "phone1": "555-555-5501",
    "phone2": "",
    "postalCode": "60001",
    "salutation": "Mr.",
    "stateOrProvince": "IL",
    "street1": "100 Main St.",
    "street2": ""
  },
  "billing": {
    "city": "Chicago",
    "company": "TestCo, Inc.",
    "countryCode": "US",
    "email1": "test@test.com",
    "email2": "",
    "emailVerified": 1,
    "fax": "",
    "firstName": "John",
    "lastName": "Smith",
    "middleName": "",
    "phone1": "555-555-5501",
    "phone2": "",
    "postalCode": "60001",
    "salutation": "Mr.",
    "stateOrProvince": "IL",
    "street1": "100 Main St.",
    "street2": ""
  },
  "administrator": {
    "city": "Chicago",
    "company": "TestCo, Inc.",
    "countryCode": "US",
    "email1": "test@test.com",
    "email2": "",
    "emailVerified": 1,
    "fax": "",
    "firstName": "John",
    "lastName": "Smith",
    "middleName": "",
    "phone1": "555-555-5501",
    "phone2": "",
    "postalCode": "60001",
    "salutation": "Mr.",
    "stateOrProvince": "IL",
    "street1": "100 Main St.",
    "street2": ""
  },
  "technical": {
    "city": "Chicago",
    "company": "TestCo, Inc.",
    "countryCode": "US",
    "email1": "test@test.com",
    "email2": "",
    "emailVerified": 1,
    "fax": "",
    "firstName": "John",
    "lastName": "Smith",
    "middleName": "",
    "phone1": "555-555-5501",
    "phone2": "",
    "postalCode": "60001",
    "salutation": "Mr.",
    "stateOrProvince": "IL",
    "street1": "100 Main St.",
    "street2": ""
  }
}
 

Request for non-existent account Id

Request

GET /accounts/{fake_account_number}/contacts
Authorization: Basic {Base64-encoded username & password string}
 

Response

404 Not Found

{
   "itemNotFound": {
      "guid": {identifier},
      "message": "/accounts/fake-account-id/contacts", 
      "code": 404, 
      "details": ""
   }
}
 

See also

• Account Management API
• Common Features